Help Center

Help & FAQ

Find answers to your questions and learn how to get the most out of Paragon Rentals.

Browse by Topic

Select a category to find detailed guides and answers.

Host FAQ

Everything about listing properties, managing bookings, payouts, calendar sync, and growing your rental business.

Booking & Guest FAQ

How to book, payment options, cancellation policies, refunds, and modifying your reservations.

Calendar Sync Guide

How to import and export iCal feeds to sync your availability with Airbnb, VRBO, Booking.com, and other platforms.

General FAQ

Quick answers to the most common questions.

What is Paragon Rentals?

Paragon Rentals is a vacation rental marketplace that connects property owners (hosts) with travelers (guests). We provide tools for listing, booking, payments, and communication — all in one platform.

How do I create an account?

Click the 'Sign Up' button on our homepage. You can register as a guest to book stays, as a host to list properties, or both. Verification is quick and straightforward.

What payment methods do you accept?

We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and cryptocurrency. All payments are processed securely through our trusted payment partners.

Is there a fee to use Paragon Rentals?

Guests pay a small service fee on each booking. Hosts on the free plan pay a commission on completed bookings. VIP hosts keep 100% of their revenue with a monthly subscription.

How do I contact support?

You can reach our support team through the contact page, via live chat on the platform, or by emailing our support address. Our team is available 24/7 to help with any issues.

Still Have Questions?

Our support team is ready to help. Reach out and we'll get back to you as soon as possible.

Contact Support